We welcome all feedback and suggestions from our community. We appreciate positive feedback and sharing this with those involved. We take seriously any concerns or complaints that are raised. For more details on our process please refer to our Policy.
The Director General of the Department of Education is responsible for ensuring that the school observes the registration standards, including the standard about its complaints handling system. Any student, parent or community member is entitled to contact the Director General with concerns about how the school has dealt with a complaint. Information is available on the Department of Education website. While the Director General may consider whether the school has breached the registration standards, they do not have power to intervene in a complaint or override the school’s decision.